Shipping and Returns Policy

At RoyalNaturals.com shipping is always FREE*. Our processing time is 1-3 business days. Your order will be shipped to you normally within 3-7 business days (or even sooner)! If the product is sent directly from our manufacturers, orders can take up to 10-15 business days. This information will be displayed with the products.

*Some restrictions may apply. Some products may require an additional charge for shipping.

-We are only able to ship merchandise to the United States*. International shipping is available for some products, inquire before purchasing.

Returns Policy

Most products require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Customer Service. For information about returning any merchandise purchased from us, please contact Customer Service. Shipping charges are non-refundable. IF ANY ITEM IS SHIPPED DIRECTLY FROM THE MANUFACTURER, PLEASE DONOT CONTACT THE MANUFACTURER, CONTACT US FOR FURTHER ASSISTANCE.

WE cannot accept:

*Products purchased from other retailers. *Products without a valid, readable serial number. Missing, damaged, altered, or otherwise unreadable serial numbers is unacceptable. *Products without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included, cannot be accepted. *Any product from which the UPC code has been removed from its packaging *Damaged Goods.

You may return most new, unopened items sold and fulfilled by RoyalNaturals.com within 30 days of delivery for a refund. Products may be returned for a refund or exchange. Buyers pay the return shipping costs. If the return is a result of our error, we'll pay the return shipping costs. Items should be returned in their original product packaging. A 20% restocking fee is charged for all items. For more details, feel free to contact us at service@royalnaturals.com